careers

Junior / Graduate Technology programme

Location – London, UK
Salary – Beginner level
Experience – Tech graduate or 1+ years experience in Technical role
Work Authorisation – UK Work authorisation required (no visa sponsorship)

Background:

Claro Money is a digital financial coaching app for people who want to improve their finances.

We help our users to build a plan to achieve their goals with the help of expert financial coaches. We provide the education, support, community and tools to help everyone create a financial plan and achieve their goals.

In two years we have grown from a founding team of three to a team of over 25. Together we have built a community of over 40,000 and launched an app with over 10,000 users from our HQ in London. 

Claro has grown in all departments, from engineering and data science to product, marketing, investments and compliance. We’re now looking for a talented full-stack developer to help us better acquire, understand and serve our customers as we grow.

Role Description:

Claro Money is seeking a self-motivated, people-person who is a graduate in a Technology related discipline and/or someone with technology expertise at the Junior level

The role will be responsible primarily for supporting customer queries, undertaking technical investigations and liaising with other members of the development team to provide high-quality solutions to customer issues. In this role, you will be required to be familiar with the technology stack, understand Claro’s product offering and put yourself in customer shoes to be able to resolve their queries.

We’re looking for people that thrive in a start-up environment, like dynamism and want to figure out how to do things that haven’t been done before. You’re a true team player and inherently positive.

Key responsibilities:

  • Being part of the team that supports customer queries 
  • Perform technical investigation to customer queries and work with other members of the engineering team to come up with effective solutions
  • Becoming the main point of contact for complex queries or complaint escalations within the team
  • Collaborate with other members of the engineering team to build tools to automate recurring customer queries to do away with mundane tasks

Key skills and experience:

  • Working with data to facilitate your work using such tools as SQL/Python/R or other coding languages
  • Basic understanding of AWS, APIs, databases, mobile app infrastructure
  • Strong passion for mobile apps and up to date with latest trends
  • Excellent written and spoken English
  • Good analytical and problem-solving skills
  • Meticulous attention to detail

What We Offer

  • Maximum entrepreneurial freedom to build upon existing marketing stack for a new product
  • Opportunity to significantly influence the project as one of the early-stage employees
  • Competitive salary (based on experience) with flexible working package 
  • Working in one of the best co-working offices based in Central London
  • Private healthcare via Vitality including their rewards programme

Our equal opportunity promise:

At Claro, we pride ourselves on our industry-leading 46-54% ratio of women to men, a result of our ongoing commitment to maintaining a diverse and inclusive environment. We treat all applications equally no matter your age, gender, ethnicity, disability, marital status, sexual orientation or religious beliefs.

Ready to drive a lasting change in the way society perceives finances? We are looking forward to meeting you!

Email in your CV at careers@claro.team with the subject “Graduate Technology programme“.



Download on iOS Now